Terms and conditions
The website you are visiting is operated by SC NETCITY TELECOM S.A.
NETCITY TELECOM S.A. is a Romanian legal entity with its registered office at Calea Plevnei 159, Business Garden, building C, Ground Floor, Sector 6, Bucharest, tax registration code RO22902080, registered with the Trade Register Office under no. J40/23190/2007, tel: 0314259701, hereinafter referred to as Netcity Telecom.
Any person who accesses the website www.net-city.ro and downloads a document in order to lawfully request a service, providing net-city.ro with all the necessary data, shall hereinafter be referred to as the “User”. To see how we process your data, we kindly ask you to visit and read our Privacy Policy and our Cookie Policy before any other operation.
Any user who has submitted a request regarding one of the services we provide, as presented on the website www.net-city.ro, shall hereinafter be referred to as the “Customer”.
By accessing this website, all users expressly agree to comply with the terms and conditions set out below, as well as with the applicable legislation in the field.
I. Definitions
To clarify the terms used in the services we provide, we set out a number of definitions below:
Website – means the domain www.net-city.ro and its subdomains.
Online – the electronic service made available by Netcity Telecom S.A., accessible at www.net-city.ro, which allows the User/Customer to request services using exclusively electronic means, including, without being limited to, other means of distance communication (including by telephone).
The Netcity Network – the underground telecommunications infrastructure in Bucharest
The Netcity Infrastructure – the infrastructure of ducts, network subducts, manholes and any other physical telecommunications infrastructure elements that have been or will be built by Netcity Telecom within the city of Bucharest
Infrastructure Elements – the products forming part of the Netcity Infrastructure, commissioned and independently identified along the Leased Route, which are or may be leased by Customers
Leased Route – the route along which the Infrastructure Elements leased by Netcity Telecom to Customers are located
Loop – all the Infrastructure Elements commissioned by Netcity Telecom at the same point in time
The Concession Agreement – the concession agreement for the construction of the underground infrastructure for telecommunications networks of the city of Bucharest, no. 4390 of 2 June 2008, between the Municipality of Bucharest, as grantor, and UTI Systems S.A. and Netcity Telecom, as concessionaire
Infrastructure access services – all tariff plans for access to the Netcity Infrastructure, as defined in the Concession Agreement
Transport Subduct Lease – the lease of a subduct/duct in which a fibre optic or other type of cable can be installed and which is bounded at both ends by a pulling (installation) manhole/handhole
Branchment Subduct Lease – the lease of a subduct/duct in which a fibre optic or other type of cable can be installed and which is bounded at one end by a pulling (installation) manhole/handhole, the other end usually being at the level of the building’s connection distribution box or at a pole/support pylon, these also being the demarcation points of the area of responsibility
FTTB Branchment Lease – the lease of a pair of optical microfibres and of space for at most 1 (one) standard-size junction box in each pulling (installation) handhole, on a Branchment Subduct pre-equipped by Netcity Telecom with an unequipped fibre optic microcable.
Installer certification – training and certification services for persons carrying out installation works for electronic communications networks in the Netcity Infrastructure
Escorted access – assistance provided to persons carrying out works in the Netcity Infrastructure, in order to eliminate significant risks to the integrity of the equipment and subducts, as well as to the security of the installed networks
The Netcity Route Authorization is requested and issued on the basis of HCGMB no. 102/2020 approving the “Rules for the approval, authorization, coordination and execution of infrastructure works (utility and road works) within the Municipality of Bucharest”, or of an Urban Planning Certificate issued by Bucharest City Hall or by the sector city halls.
Netcity Route Authorizations have the following characteristics:
- they are valid only within the administrative boundaries of the Municipality of Bucharest.
- they are valid for the validity period of the Urban Planning Certificate and expire together with it, unless otherwise specified in the authorization
- they come with attached documentation (DTAC) including the following written and drawn documents: urban planning certificate, 1:2000 scale site location plans (stamped as unchangeable), 1:500 scale detail plans (stamped as unchangeable) and a technical report
A Route Authorization specifies in detail, by marking on the plans, the existing routes and the location of the infrastructure elements of the Metropolitan Fibre Optic Network of the Municipality of Bucharest, as well as the conditions required to protect the network should the requested construction be carried out.
The authorization process can be carried out by submitting the documentation either online or at the company’s office at 5A Ion Ionescu de la Brad Blvd.
II. General conditions
This document sets out the rules regarding the terms and conditions of use of the Netcity Telecom website.
Use of the website www.net-city.ro (browsing, access, downloading document templates from this website, registration and processing of personal data) implies the customer’s guarantee that they agree to the terms and conditions set out herein.
The administrator of the website www.net-city.ro reserves the right to amend the content of this agreement at any time without prior notice.
By using the website/its content, the User or Customer is solely responsible for all activities resulting from such use. They are also liable for any material, moral, intellectual, electronic or other damage caused to the website or to the content belonging to NETCITY TELECOM S.A., in accordance with the Romanian legislation in force.
The User/Customer may not revoke the consent given to the conditions set out on the website www.net-city.ro for the duration of a contract.
The services offered by Netcity are contracted on the basis of specific contracts, as presented on the website in the “Contracts” chapter of the “Rent the Netcity infrastructure” section.
The tariffs for the infrastructure access services offered by Netcity Telecom are regulated in accordance with the applicable ANCOM regulations and are displayed on the website in the “Services and Tariffs” section. Tariffs do not include VAT and may change in accordance with the applicable regulations in the field.
III. Issuing/delivery of route authorizations
Documents can be submitted online, in electronic format, or at the registry office, on paper.
The Route Authorization will be issued as follows: in PDF format, downloaded from the application, or in original, either collected in person from the Office or delivered by courier. The procedure is detailed on the website in the “Route authorizations” section.
If the applicant chooses to receive the Authorization by courier, delivery will be made to the address indicated by the applicant. The courier fee is paid cash on delivery and is borne by the applicant.
Delivery is made only within Romania.
Netcity Telecom assumes no liability for delays caused by the courier company, which bears full responsibility for them. If the applicant cannot be found by the courier company at the specified address, or if the specified address is incomplete or contains errors that make delivery impossible, the user/customer is fully liable for the cost of transport.
If the user/customer subsequently requests delivery again, all costs related to the new transport shall be borne by them.
IV. Liability of Netcity Telecom
Netcity Telecom cannot be held liable for any loss incurred by the User / Customer where such loss is caused by failure to comply with these terms and conditions or with the Contract and the other instructions provided on the website.
Netcity Telecom is also not liable for damage caused by the website not functioning, nor for damage resulting from the inability to access certain links available on the website.
Netcity Telecom is not liable to any user/customer for any requests outside these terms and conditions, and cannot be held liable for any potential damage, material or otherwise, arising directly or indirectly from facts or other circumstances not mentioned in this Terms and Conditions section.
V. Intellectual property rights
All materials included on this website are the intellectual property of Netcity Telecom. These materials may not be copied or reproduced. Breach of this obligation entitles Netcity Telecom to claim damages.
VI. Processing of personal data
For more information on the processing of personal data, please read our Privacy Policy.
VII. Misuse of the website www.net-city.ro
The Customer is prohibited from using, or allowing the misuse of, the Netcity website by sending unsolicited e-mail over the network (spam), whether or not of a commercial nature, messages with inappropriate textual content, or messages known to carry attachments liable to cause malfunctions in the recipient’s system (viruses, worms or Trojans).